Self Service Password Reset and Account Unlock

Enables users to take control of password resets, account unlocking and minor active directory account updates.

Home Office
Deloitte
KPMG
Investec
SEB
moodys
Fujitsu
Clifford Chance
NHS
Fair Trade
West Yorkshire
Pfizer
hmsa
Mets

AD Self Service Management.

With IT teams under increasing pressure, any means of automating time consuming yet unproductive IT tasks is always well received. Using our Active Directory self-service password reset solution IT teams can delegate account Unlock, password resets and other menial Active Directory update tasks to the users themselves. It’s better for IT, better for the users and better for the business as a whole.

Self Reset Password and/or Unlock Account.

Password reset and locked accounts are a common problem for the IT team, both of which take up valuable time and resources for either the IT team or the users themselves. With this solution any enrolled employee can be granted the right to reset their password or unlock account without having the call the IT team. This solution works in the following ways:

  • By Authorizing a Co-worker Authorize co-workers who can perform account unlock or reset password task on their behalf. The user doesn't directly perform this task but admin involvement is avoided.
  • Through any web enabled devices Domain users can perform self-service actions from any computer within the network using a web browser.
Self Reset Password and/or Unlock Account - screenshot

Self Service User Profile Management.

Using Lepide Active Directory Self Service enables domain users to update their Active Directory account attributes with ease. We do this in a secure and managed way to ensure complete control on what the users are allowed to see, modify or edit. Active Directory attributes are classified into three sections namely General, Contact, and Address, and we allow the administrators to predefine which AD attributes can be updated by the user by configuring each of these with the following:

  • No access: The respective field won't be displayed in self update section.
  • Read Only: The respective field can only be viewed in self update section.
  • Full Control: The respective field can be edited in self update section.
Self Service User Profile Management - screenshot

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